ABOUT US
Notation based on the Specified Commercial Transactions Law
1. Strive for sustainable development in the future and contribute to society through business activities.
2. We will comply with laws and regulations and their spirits, both domestically and internationally, and act with high ethical standards and social decency.
3. Conduct fair, transparent, and free corporate activities.
4. Gain the trust of our customers through the development and provision of socially useful and safe products and services.
5. Proactively and fairly disclose corporate information to all stakeholders surrounding the company.
6. Actively tackle environmental problems and strive to maintain and improve the global environment.
7. Create a company full of dreams and hopes by uniting the development of the company with the happiness of individuals.
Online shop
SAKURAI DirectShop
Distributor
Sakurai Co., Ltd.
Sales Manager
Koichi Ishimoto
location
5F NDK Ikenohata Building, 1-2-18 Ikenohata, Taito-ku, Tokyo 110-0008
Telephone number
0120-032-008
Email address
sds＠sakurai.co.jp
The above address is written with a double-byte "@" to prevent spam e-mail.
Please change "@" to half-width "@" when contacting us.
Home page
Selling price
Displayed with consumption tax on each product
Necessary payment other than goods
【postage】
・Over 11,000 yen (including tax) for all items ordered: free shipping
・Less than 11,000 yen (including tax) for total ordered items: 1,100 yen
*Hokkaido, Okinawa, and remote islands will be charged 1,650 yen regardless of the order amount.
*Delivery address is only within Japan.
*Shipping costs may vary depending on campaigns. Please check the notice on the site.
[Cash-on-delivery fee *Cash-on-delivery payment]
・10,000 yen or less: 330 yen
・30,000 yen or less: 440 yen
・100,000 yen or less: 660 yen
・300,000 yen or less: 1,100 yen
・500,000 yen or less: 2,200 yen
・600,000 yen or less: 6,600 yen
* The purchase limit for cash on delivery is 600,000 yen.
Delivery time
After placing an order, it will be shipped within 5 business days.
In addition, if shipping is delayed due to the following reasons, or if shipping is difficult, we will contact you separately.
・When products cannot be shipped due to year-end and New Year holidays, summer holidays, or other temporary holidays
・ If the product cannot be shipped as planned due to a large amount of shipment from the warehouse or work volume.
・ When delivery is delayed due to weather conditions
・ When the product is out of stock and sold out
Returns and exchanges
[When a product different from the ordered product arrives (misdelivery at our shop)]
We make every effort to ship the products, but if you receive a product that is different from the one you ordered, please contact us. We will inform you how to replace it.
In addition, we will bear the shipping fee associated with the exchange.
[If there is an initial defect in the product]
If there is an initial defect in the product, stop using it immediately and contact us.
Our staff will check the usage status and the condition that seems to be defective, and will respond.
Payment method
[cash on delivery]
Sagawa Express cash on delivery service. You can pay by cash, credit card, electronic money, or debit card.
[Credit card payment]
・The credit cards that can be used are VISA / MASTER / JCB / AMEX / DINERS.
・Each can be used with a lump sum payment.
・This shop uses the credit card payment agency system of GMO Epsilon Co., Ltd.
Card information is strictly managed by the company.
We do not issue receipts for credit card payments.
The statement issued by the credit card company will be the receipt.
Payment deadline
[Cash on delivery]
Please pay when the product arrives. Driver will pay.
[Credit card payment]
It varies depending on the card company you use.